Requests without ownership
Customer calls and messages are not tied to a clear owner and record.
NABZ BUSINESS / MANAGED DIGITAL OPERATIONSYour digital growth,
Your digital growth,
from delivery to support.
For service businesses with 5–30 people whose website, leads and delivery work are scattered across tools. Nabz helps shape the workflow, track delivery and show progress in one client portal.
THE PROBLEM
Scattered work leaves customers waiting.
Unclear delivery
Content, site changes and approvals disappear across conversations.
Reactive support
Response times, work status and monthly outcomes are hard to see.
HOW NABZ WORKS
One record, from the first request to the monthly review.
- 01
Review the need and the current workflow.
- 02
Agree deliverables, scope and cost in a written proposal.
- 03
Track tasks, dates and approvals in the project portal.
- 04
Record support requests and outcomes after handover.
WORKING PATHS
Three clear starting paths
These are discussion frameworks. Exact deliverables, capacity, response times and fees are agreed after discovery in a proposal and contract.
01 / NABZStart with clarity
Launch
Set up your digital presence and a clear way for customers to reach you.
- Review the current site and customer journey
- Build or improve agreed pages
- Lead form or enquiry flow and SEO basics
- Handover, training and access inventory
02 / NABZFollow up consistently
Growth
Connect lead capture, sales follow-up and website content in a visible workflow.
- Agreed Launch deliverables
- Sales stages and follow-up ownership
- Content plan and selected page improvements
- Monthly activity and outcome report
03 / NABZRun ongoing work together
Operations
Coordinate projects, sites, support staff and clients in one operational flow.
- Agreed Growth deliverables
- Tasks and scoped support-team access
- Tickets, milestones and approvals
- Maintenance and periodic review plan
Fees, sales growth and delivery timelines are not promised before the project is assessed.
CLIENT WORKSPACE
Clients can follow the work too.
After our team creates an account, clients can see project status, updates, text documents, approvals and support tickets in a private portal. Support staff only access sites assigned to them.
Where should we begin?
Tell us your main problem and current tools. For Persian-speaking businesses outside Iran, we first assess an appropriate contract, delivery and support arrangement for your location.